Case Studies

Read the stories below and see how OmTalent has helped our clients
NPO Fundraising – data capturing and admin support

NPO Fundraising – data capturing and admin support

Crowdfunding has become an incredibly popular fundraising method, this method of fundraising has been extremely successful in the USA and many organizations make use of this concept to facilitate their donation campaigns. One of our clients approached us with a...

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VOIP Provider – inbound and outbound sales

VOIP Provider – inbound and outbound sales

BYO VOIP is a specialized telephony and VOIP company who services small businesses across the USA. Their headquarters are in California. BYO traditionally focused on physical on-site PBX systems and with the rapid changes in technology, they have created a new cloud...

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Medical billing – administration and secretarial

Medical billing – administration and secretarial

A medical billing company based in Woodmere, Long Island, NY were drowning in paperwork and desperately needed a solution to manage their workflow. One of their senior staff members previously heard how OmTalent assisted another billing company with their staffing...

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Point of sale software – technical support

Point of sale software – technical support

CCA POS, a point of sale software company based in Philadelphia, recently finished developing their new Point of Sale system. They had everything in place to launch their product to market but faced one hiccup in the process. They simply could not find a cost...

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Insurance Company – Customer Service

Insurance Company – Customer Service

In 2020 during the COVID-19 Pandemic, a medium sized insurance house, was forced to lay off 20 of their call centre agents; they had recently launched a plethora of COVID-19 insurance benefits to combat the numerous product cancellations they faced. They were only...

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E Commerce retailer – customer service

E Commerce retailer – customer service

A startup e-commerce retailer based in Florida, USA, approached us to assist them in creating a cost effective operation to handle their queries, returns and new orders. Our team enjoyed working with the founders of the startup from the inception of their idea and we...

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